emanik
| Type | Post | Author | Replies | Last post |
|---|---|---|---|---|
| personal blog entry | free v3 sample papers | emanik | 0 | 51 weeks 4 days ago |
| personal blog entry | SaaS for Service Management? | emanik | 0 | 51 weeks 4 days ago |
| personal blog entry | how to get ITIL going in my organization? | emanik | 0 | 51 weeks 4 days ago |
| personal blog entry | Citi slashes IT - can ITSM save the day? | emanik | 4 | 1 year 9 weeks ago |
| personal blog entry | Governance frameworks and offshoring | kmishraa | 3 | 1 year 9 weeks ago |
| forum topic | MBA - Services Science | emanik | 4 | 1 year 9 weeks ago |
| personal blog entry | Cell Phone Service expectations | awalk5 | 5 | 1 year 10 weeks ago |
| forum topic | Self-service for Telcos | emanik | 9 | 1 year 12 weeks ago |
| forum topic | Componentization VS Java | Dawei Dai | 9 | 1 year 50 weeks ago |
| forum topic | Dose high service levels mean high customer satisfaction? | leo82ly | 8 | 1 year 50 weeks ago |
| forum topic | UPS Discussion | dpark | 9 | 1 year 50 weeks ago |
| personal blog entry | Win-Win: Multi-year SLAs | emanik | 0 | 1 year 50 weeks ago |
| personal blog entry | Managing the Risks of Offshore IT Outsourcing | joy717 | 1 | 1 year 50 weeks ago |
| personal blog entry | Subway vs. Quiznos | dpark | 1 | 1 year 50 weeks ago |
| forum topic | IBM video on ITSM initiative | emanik | 0 | 1 year 51 weeks ago |
| personal blog entry | No firm has failed in EA because the technology wasn't right | emanik | 0 | 1 year 51 weeks ago |
| personal blog entry | IBM lecture | emanik | 1 | 1 year 51 weeks ago |
| personal blog entry | SOA challenge: defining services effectively | emanik | 0 | 2 years 1 week ago |
| personal blog entry | Knowledge Management at NASA | emanik | 2 | 2 years 1 week ago |
| personal blog entry | Service Level Management | Gayatri R | 3 | 2 years 1 week ago |
| personal blog entry | Quarter-inch holes | majidiqbal | 3 | 2 years 1 week ago |
| personal blog entry | Simulation game | emanik | 6 | 2 years 1 week ago |
| personal blog entry | self service takes off at Telcos | emanik | 0 | 2 years 1 week ago |
| personal blog entry | Measuring performance in services | emanik | 0 | 2 years 2 weeks ago |
| personal blog entry | Lunch with Jan Vromant | emanik | 1 | 2 years 3 weeks ago |
