95-806: Managing Service Organizations

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Full-time professional

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Academic engaged in teaching or research

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95-806: Managing Service Organizations

Topic	Replies	Creater	Last reply
Say NO to Wrong Customers	7	Dawei Dai	Dawei Dai
Componentization VS Java	9	Dawei Dai	Dawei Dai
Dose high service levels mean high customer satisfaction?	8	leo82ly	Dawei Dai
UPS Discussion	9	dpark	juliehong
IBM video on ITSM initiative	0	emanik	n/a
IT services in healthcare	10	majidiqbal	dchivard
The "industry" in services	4	majidiqbal	joy717
A random thought of using products to promote services	1	kuohuawu	majidiqbal
Confused with the “Service Management”	5	kuohuawu	kuohuawu
Do service definitions matter?	7	majidiqbal	joy717