| Forum | Topics | Replies | Last post |
|---|---|---|---|
Discussions on how to effectively apply automation in service systems and processes.
| 1 | 10 | emanik |
Discussions on undergraduate, graduate and post-graduate pedagogy and research in ITSM.
| 2 | 2 | jseldon |
Discussions on implementing and enhancing ITSM in the operation of educational institutions.
| 3 | 17 | glschlut |
Discussions on how policies and guidelines that govern service management can make it more effective or difficult.
| 0 | 0 | n/a |
Discussions on systems and processes as elements of service delivery and support capabilities.
| 7 | 17 | ampierce |
Instructors use this section to support discussions in your courses. Create a forum each course you teach. Encourage students to carry on discussions that may start in the class and continue here.
| |||
Discussions that emerge out of the course 95-806: Managing Service Organizations at Carnegie Mellon University
| 11 | 73 | Dawei Dai |
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| 3 | 6 | jfang |
We'd love to know what you're thinking. Have a suggestion for a new forum, need some help, or do you simply want to give us a compliment? This is the place to do it.
| 3 | 10 | ampierce |
Hi All,
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Admin
| 1 | 1 | bjsherm01 |
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