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 <title>RonBPalmer&#039;s blog</title>
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 <title>Defining success for ISO 20000, Section 9.1</title>
 <link>http://www.exploreitsm.org/node/208</link>
 <description>&lt;p&gt;There is significant confusion in the ITIL community about the Configuration Management Database (CMDB) and Configuration Management. Some people believe that the CMDB includes every database and data-store used by IT to manage systems (I was formerly in this camp.) Others believe the CMDB is made up of only hardware and Software Configuration Items (CI). Many find themselves somewhere in the middle with fuzzy boundaries around what is and is not part of the CMDB.&lt;/p&gt;
&lt;div id=&quot;nodevote result&quot;&gt;&lt;br/&gt;Score: 10.0, Votes: 3&lt;br/&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;img src=&quot;modules/nodevote/star_on.png&quot; /&gt;&lt;/div&gt;</description>
 <pubDate>Sun, 07 Jan 2007 14:24:07 -0700</pubDate>
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