After 2 months of intense study the exam is completed.  So what did I learn?  First - research the organization that you will be using to invest your time and money with - all that is posted about the amount of energy it takes to pass this test is true!  Given that this will be a life- altering passion for 3 or more months you will want the most successful team possible teaching and guiding you through the process.  Take what they say - for prerequisites seriously - if you do not have the time to study then wait until you do.  You will not succeed if you are divided by work and study.

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Sample v3 papers can be ordered from

 
EXIN Services B.V

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Service Management and SaaS; mention them together and people will look at you as if you are some weird person. or is it? after all, SaaS has the last S as a Service :)

Recently, I met VP of Strategy for Service-now.com, an IT asset management SaaS firm. They are breaking grounds with several clients across the board. Usual issues with clients is that of data-security.

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